Data Security

96 ok Privacy Policy — Our Commitment to Protecting Your Data

When you create an account or place a bet on 96 ok, certain information is shared with us. How that information is used, who it goes to, and how you can control it — all of this is explained here transparently.

Last Updated: January 2026
SSL Secured
Written in Bengali

Table of Contents — Jump to Section

128-bit SSL All Data Encrypted
Not Third Parties Data Is Never Sold
Your Control Right to Erasure
International Standards GDPR-Inspired Policy

Key Privacy Protection Highlights

How 96 ok Protects Your Data — At a Glance

Core Principles
Necessary Data Only

96 ok only collects information that is genuinely necessary to provide its services. No excessive or irrelevant data is collected.

Encryption Protection

Every transaction and piece of personal information is protected by 128-bit SSL encryption. Your data is fully secure.

No Data Sales

96 ok never sells your personal data or shares it with advertisers. Your data is yours.

Your Control

You have the right to view, correct, or delete your data at any time.

New
Fixed Term

Your data is not kept indefinitely. It is deleted after a set period or upon request.

Marketing Opt-Out

You can opt out of promotional messages or emails at any time — no hassle involved.

This Privacy Policy ("Policy") applies to your use of the 96 ok platform — including the website, mobile app, and all related services. By creating an account or using 96 ok's services, you are considered to have accepted this Policy.

We believe data protection is not just a legal obligation — it is an ethical responsibility. That is why this policy is written in plain language, so you can clearly understand what happens to your data.

Data Collection

What Data We Collect

96 ok collects two types of data — information you provide directly and information collected automatically.

Information provided directly:

  • Identity — Full name, date of birth, National ID number (for KYC).
  • Contact — Email address, mobile number.
  • Financial — Mobile banking number (bKash/Nagad/Rocket) and transaction history.
  • Login — Username and password (stored in hashed form).

Automatically Collected Data:

  • IP address and approximate location data.
  • Browser type, operating system, and device model.
  • Page visits, click patterns, and session duration.
  • Information collected through cookies and similar tracking technologies.
Good to know: Passwords are never stored in readable form — not even 96 ok staff can view your password.
Usage

How Your Data Is Used

96 ok uses the information it collects for the following purposes:

Purpose Description
Account Management Handling registration, login, KYC verification, and account security.
Payment Processing Processing deposits and withdrawals, and maintaining transaction history.
Service Improvement Analyzing usage patterns to improve the platform.
Fraud Prevention Suspicious activity is identified through AML and fraud detection systems.
Contact Sending support communications, transaction confirmations, and important notifications.
Legal Compliance Meeting regulatory requirements and fulfilling legal obligations.

Your information is never used for advertising or third-party marketing — unless you have given explicit consent.

Sharing

Who Your Data Is Shared With

96 ok does not sell your data. However, information may be shared in the following limited circumstances:

  • Payment Partners: Necessary data is shared with bKash, Nagad, and Rocket to process transactions. Each of these partners has its own privacy policy.
  • KYC Verification Service: Limited data may be shared with trusted third parties for identity verification purposes.
  • Legal Authorities: Data may be disclosed in response to a court order or a legitimate request from a regulatory authority.
  • Technology Service Provider: Contracted partners providing cloud hosting and cybersecurity services may process limited data — they are not permitted to use it for their own purposes.
To clarify: Your data is never sold or transferred to ad companies, data brokers, or marketing agencies.

How Long Your Data Is Retained

96 ok does not retain your data indefinitely. Retention periods depend on the type of data:

Data Type Retention Period
Account Information Until account closure + 5 years
Transaction Records Up to 7 years as required by law
KYC Documents 5 years after account closure
Log Files Up to 12 months
Marketing Information Deleted Upon Opt-Out

Security Measures

96 ok uses multiple layers of security to protect your data:

  • TLS 1.3 encryption on all data transmissions.
  • Passwords are hashed and stored using the bcrypt algorithm.
  • An automated fraud detection system is active around the clock.
  • Regular third-party security audits and penetration testing.
  • Two-factor authentication (2FA) is available for all users.
  • Server data is physically secured and backed up on a regular basis.
Stay Alert: No 96 ok staff member will ever ask for your password, OTP, or payment details via phone or message. Any such request is likely a fraud attempt.

Protection of Children & Minors

96 ok services are strictly for users aged 18 and above. Collecting information from minors is against our policy.

If it comes to our attention that a minor has created an account, that account will be immediately closed and all collected data will be permanently deleted.

If parents suspect their child is using 96 ok, please contact us immediately at support@96ok.click.

Your Rights

Your Data Rights

As a 96 ok user, you have the following rights over your personal data:

  • Right of Access: You can find out what information we hold about you.
  • Right to Rectification: You can request corrections to any inaccurate information.
  • Right to Erasure: Upon account closure, most data can be deleted (except data retained due to legal obligations).
  • Right to Data Portability: You can request a copy of your data in a standard, portable format.
  • Right to Restrict Processing: You can request that your information not be used for specific purposes.
  • Right to Opt-Out: You can opt out of marketing communications at any time.

To exercise any of these rights, email support@96ok.click or contact us via live chat. We typically respond within 30 business days.

Contact & Complaints

If you have any questions or concerns about this Privacy Policy, please get in touch with us:

  • Email: support@96ok.click
  • Live Chat: Click the chat icon at the bottom right of any page on the platform.
  • Response Time: Usually within 24 hours; up to 30 days for complex matters.

If this Policy changes, you will be notified via your registered email and the updated date will be shown on the website.

Your 6 Key Data Rights

96 ok gives you full control over your own data

Right of Access
You can request to know what information we hold about you at any time.
Right to Rectification
You can contact us at any time to correct inaccurate or outdated information.
Right to Deletion
You can request that your data be deleted upon account closure.
Right to Data Portability
You can receive a copy of your data in a machine-readable format.
Restrict Processing
You have the right to object to your data being used for specific purposes.
Right to Opt-Out
You can unsubscribe from marketing messages with a single click at any time.

FAQs

Frequently Asked Questions on Privacy & Account Matters

Yes, as part of responsible gaming at 96 ok, you can set your own deposit, betting, or loss limits. Go to Profile Settings and open the "Responsible Gaming" section. There you will find options to set daily, weekly, or monthly deposit limits. Once a limit is set, it takes effect within 48 hours. Lowering a limit takes effect immediately, but increasing it requires a 7-day cooling-off period. This system is designed with your financial wellbeing in mind.

Forgetting your password happens — getting back into 96 ok is simple. On the login page, click the "Forgot Password?" link, then enter your registered email or mobile number. You'll receive an OTP or a reset link instantly. Use the OTP to set a new password yourself — the whole process typically takes under 2 minutes. If you no longer have access to your registered email or number, reach out via live chat and our support team will assist you after verifying your identity.

Trust Us, Play Safe

96 ok is committed to keeping your data safe. Create an account today and enjoy a secure betting experience.

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