96 ok Terms & Conditions — Know before you use the platform

1 General Terms & Applicability

These Terms & Conditions ("Terms") apply to your use of the 96 ok platform — including the website (96ok.click), mobile app, and all related services. By creating an account or using any of our services, you are deemed to have fully accepted these Terms.

96 ok reserves the right to update these Terms & Conditions at any time. Any changes will be communicated via your registered email or through the platform. Continued use of the platform following any update will be considered acceptance of the revised terms.

2 Account Registration & Responsibility

To create an account on 96 ok, you must register with accurate and truthful information. Registering with false details is strictly prohibited, and such accounts may be closed at any time.

• Each individual may hold only one account.
• Users are solely responsible for keeping their account password and login credentials strictly confidential.
• Sharing or selling your account to any third party is strictly prohibited.
• Any suspicious activity on your account must be reported to 96 ok Support immediately.
• Identity verification (KYC) must be completed before making a withdrawal.

96 ok reserves the right to review, suspend, or close any account, particularly where fraudulent activity or rule violations are suspected.

3 Eligibility & Age Requirements

To use 96 ok's services, you must meet the following eligibility requirements:

4 Betting Rules & Restrictions

The following rules must be strictly observed when placing bets on 96 ok:

• Once a bet is confirmed, it cannot be cancelled unless 96 ok identifies a technical error.
• The minimum and maximum bet limits for each market are clearly displayed on the bet slip.
• Match fixing and all forms of fraudulent betting are strictly prohibited. Any such activity, once detected, will result in immediate account closure and forfeiture of all winnings.
• 96 ok follows standard industry practice regarding odds changes. In live betting, odds may change from moment to moment.
• The cash-out feature may not be available for all events or at all times.

If an event is cancelled or suspended, bets on that market will be handled in accordance with the applicable rules. Bets on cancelled events are generally refunded.

5 Payments, Deposits & Withdrawals

96 ok supports all major mobile banking methods in Bangladesh. Key payment rules are as follows:

• Deposit — Minimum deposit ৳500. Deposits are usually instant, but may take up to 15 minutes in some cases.
• Withdrawal — Minimum withdrawal is ৳500. Once KYC is complete, processing typically takes 5–30 minutes.
• Withdrawals must be made to the number registered on your account. Transfers to third-party numbers are not permitted.
• Additional verification may be required for large withdrawals made for the first time.
• 96 ok complies with international AML policies to prevent money laundering.

6 Bonuses & Promotional Offers

96 ok offers a variety of bonuses and promotional offers. The following terms apply to the use of these bonuses:

• Each bonus has specific wagering requirements, which are detailed in the bonus description.
• Any bonus not used before its expiry date will be automatically forfeited.
• Using multiple accounts to claim the same promotion will be treated as fraud.
• The welcome bonus is available to new members only and can be claimed once on your first deposit.
• Certain markets or games may be restricted when playing with bonus funds.

96 ok reserves the right to modify, suspend, or cancel any bonus offer at any time. Visit the Bonus section for full details on available offers.

7 Security & Data Protection

96 ok places the highest priority on protecting user data. Key security rules:

• Never share your login credentials with anyone. No 96 ok staff member will ever ask for your password.
• Do not click links in suspicious emails or messages — 96 ok only communicates through official channels.
• It is strongly recommended to keep two-factor authentication (2FA) enabled at all times.
• If you notice any unauthorised activity on your account, contact support immediately.

To learn more about 96 ok's data protection policy, please visit our Privacy Policy Read.

8 Account Suspension or Closure

96 ok may suspend or permanently close a user's account for any of the following reasons:

• Violation of any part of these Terms & Conditions.
• Registering with false information.
• Fraudulent betting or bonus abuse.
• Operating multiple accounts.
• Account hacking or cybercrime.
• Being underage or providing false information about your age.

If an account is closed, any valid balance is generally refunded — however, balances may be forfeited if fraud is established.

9 Dispute Resolution & Liability

For any complaints, contact the 96 ok support team first. Most issues are typically resolved within 24 hours.

96 ok is not liable for betting outcomes or issues arising from third-party services. 96 ok is also not responsible for any losses caused by technical errors or internet connectivity problems.

Any legal disputes relating to these Terms & Conditions shall fall under the jurisdiction of 96 ok's licensing authority.